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All appointments must be booked in advance through my online booking system. A valid credit card is required to secure your appointment.
Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations and no-shows will be subject to a $100 fee.
Payments are due at the time of service. We accept credit cards, cash, and Cherry payment plans. All sales are final. We do not offer refunds on services or products. Prepaid packages, memberships, and gift cards are non-refundable and non-transferable.
Memberships are billed automatically based on the agreed terms. Any cancellations must be made in writing before the next billing cycle. Promotional offers, discounts, and gift cards cannot be combined unless stated otherwise. Expiration dates may apply to promotions and special offers.
Individual results may vary. We do not guarantee specific outcomes. Clients must disclose any medical conditions, allergies, or medications before treatments. Tru U Esthetix is not liable for adverse reactions due to withheld information.
Your personal information is kept confidential and will not be shared without your consent. By using our services, you agree to our privacy practices.
The treatments and services provided by Tru U Esthetix are for cosmetic purposes only and are not intended to diagnose, treat, or cure any medical conditions. Any advice or recommendations provided do not replace professional medical care. Please consult a licensed healthcare provider for medical concerns.
These terms are subject to change. Continued use of our services constitutes acceptance of the latest terms.
All sales are final. We do not offer refunds on services, treatments, or products.
Prepaid packages, memberships, and gift cards are non-refundable and non-transferable. Unused sessions in a prepaid package or membership cannot be exchanged for cash or other services.
If you experience an adverse reaction to a skincare product purchased from Tru U Esthetix, please contact us within 7 days of purchase. In some cases, an exchange or store credit may be offered at our discretion.
Deposits or payments for services are non-refundable. If you need to reschedule, please do so at least 24 hours in advance to avoid cancellation fees.
By making a purchase, you acknowledge and agree to this policy. Tru U Esthetix reserves the right to update or modify this policy at any time.
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