Terms of Service

We grant you a personal, non-exclusive, non-transferable, and limited right to access and use our website and its content for lawful, personal, and non-commercial purposes.

When using our website, you agree not to:

• Interfere with, disrupt, or compromise the integrity, security, or proper functioning of the site or connected networks.
• Attempt to gain unauthorized access to any portion of the website, server, computer systems, or databases.
• Misuse web contact forms, submit false, misleading, or deceptive information, or impersonate any individual or entity.
• Use automated tools, data scrapers, or bots to harvest or extract content without our prior written consent.

Treatment descriptions, skincare educational articles, pricing estimates, and general website materials are provided solely for informational and educational purposes.

Website content does not constitute individualized medical advice, clinical diagnosis, or medical treatment plans. Information presented on this website does not guarantee specific aesthetic or dermatological outcomes.

Personalized treatment recommendations, suitability evaluations, and expected courses of care are determined in person during your individual appointment and professional consultation.

Appointments for Tru U Esthetix are scheduled and managed through our third-party scheduling partner, GlossGenius.

All bookings are subject to the specific appointment terms, cancellation timelines, payment disclosures, and no-show policies presented and accepted at the time you reserve your appointment.

Please ensure all contact details provided during scheduling are current and accurate so we can transmit appointment confirmations and reminders.

We value your time and the time reserved for our clients. A minimum of 24 hours' notice is required to cancel or reschedule any scheduled appointment.

Late cancellations (made with less than 24 hours' advance notice) and appointment no-shows are subject to a $100 fee.

A valid payment card is required on file to secure all appointments. Any applicable deposit or advance payment requirement is clearly shown during the online booking process.

Please consult our current scheduling platform on GlossGenius for complete booking and reservation policies.

Important notice regarding booking policies: If any booking, cancellation, deposit, or fee policy disclosed on GlossGenius at the time of your appointment reservation differs from the general overview described on this page, the specific policy displayed at booking applies.

Every individual has unique skin physiology, healing responses, lifestyle factors, and treatment histories. Because of these individual differences, treatment results vary from person to person.

Client suitability, potential contraindications, personal medical considerations, and expected outcomes are evaluated as appropriate prior to administering any aesthetic service.

Tru U Esthetix does not guarantee specific or permanent aesthetic outcomes for any treatment, package, or skincare protocol.

Payment terms, treatment pricing, and any service package conditions are disclosed prior to purchase or at the time of appointment booking.

All service purchases are final and nonrefundable.

Online booking transactions, card authorizations, and payment collections are processed securely through GlossGenius and its integrated third-party payment processors in accordance with their respective security and handling terms.

Our website links to or utilizes third-party platforms and services, including GlossGenius for scheduling and third-party payment or financing providers when applicable. These external services operate independently from Tru U Esthetix and maintain their own separate terms of service and privacy policies.

We are not responsible for the content, uptime, availability, or business practices of any external third-party service.

For details on how personal data is handled across our web properties, please review our Privacy Policy.

All original text, written materials, graphic designs, logos, service marks, photographs, and other creative content on this website are owned by or licensed to Tru U Esthetix and are protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, publicly display, or create derivative works from any part of our website materials without our express prior written permission, subject to applicable law.

Website content, service descriptions, appointment availability, and listed pricing are subject to update, modification, or discontinuance at any time without prior notice, subject to applicable law and existing confirmed booking agreements.

While we strive to ensure reliable access, we do not warrant that our website will be uninterrupted, error-free, or continuously available. The website may be temporarily unavailable due to scheduled maintenance, technical updates, or factors outside our reasonable control.

This website and its content are provided on an "as is" and "as available" basis for informational use.

To the fullest extent permitted by applicable law, Tru U Esthetix disclaims all representations or warranties of any kind, whether express or implied, and shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your access to or use of this website.

Nothing in these Terms of Service excludes, restricts, or limits any consumer rights, statutory remedies, or provider liability that cannot legally be waived or limited under applicable law.

These Terms of Service and any matter or dispute arising from the use of this website shall be governed by and construed in accordance with the laws of the State of Tennessee, where legally appropriate and without giving effect to any conflict of law principles.

This provision does not limit or override any mandatory statutory consumer protections that apply to you under your local jurisdiction.

If you have questions about these Terms of Service, please contact us:

We may update or revise these Terms of Service from time to time to reflect operational modifications, changes in services, or statutory requirements.

When updates are made, the revised terms will be published on this page with an updated effective date at the top. Your continued use of our website or booking of services following any updates signifies your agreement to the revised Terms of Service.